The Vtiger CRM is a type of enterprise-ready Open Source CRM software principally designed for small and medium sized companies. It combines the advantages of Open Source software with additional enterprise features which adds more value to the end user.
It is a professional CRM application that is fully featured with no ongoing license fees and 100% Open Source. Furthermore, the setup cost is very low and there are no per-seat fees. If you want to customize it to suit your business process and systems, there is the opportunity for you. It is fully integrated with a range of third party software systems and there is also the availability of onsite or hosted cloud solutions.
Moreover, there is no upfront capital expenditure as well as the possibility of allowing unlimited users and unlimited traffic. No matter where you are in the world or what language you speak, the Vtiger CRM is international and multilingual. It runs on an SSL secured 128bit encrypted web access and has a short implementation time thereby giving you a quick ROI. It is also integrated to ERP systems with the provision of web portal for customers and partners as well as the integration of Microsoft Outlook, Office, Mozilla Firefox and Thunderbird.
The installation of Vtiger CRM is very easy as all the necessary software like Apache, MySQL and PHP are integrated and executables are made accessible for Windows and Linux (RedHat, Debian, SuSe, Fedora and Manddrake) operating systems in SourceForge.net. As a result of this, you don’t need to be concerned about setting up database, web server and other software.
Furthermore, the Vtiger CRM provides customer relationship management solution for small and medium sized companies with a well loaded features on a secured, customizable platform. It is a web-based, platform-independent CRM and Groupware system that is centred on Open Source technologies which helps you in formulating strategies for cross-departmental processes that will allow you to methodically develop your existing and new customer relationships.
It supports your business’ internal processes and employees in sales, marketing, customer service and back-office personnel, to better organize your customers’ data like accounts and contacts, sales leads, potentials and pipelines, quotes, sales orders as well as trouble tickets and products knowledgebase, and so much more. As a result of this, if you want an improved customer service which will in turn lead to more sales and profitability for your business, a Vtiger CRM is surely your best bet.