Twin Forces of Transformation: Customer Expectations Meet Cognitive Systems


Break free from rigid organizational structures that inhibit transformation. Radically reduce costs to build agile operations and fund innovation. Free yourself from time consuming tasks that take the focus off your customers. Customer expectations meet cognitive systems.

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Connect with the IBMers featured in this video:
►Julia Glidden – GM, Global Government Industry, IBM

►Dee McGrath – Vice President, Financial Services Asia Pacific, IBM

►Lorna Feeney – Co-Chief Creative Officer at IBM Interactive Experience

►Anthony Behan – Telecommunications Industry Offering Leader, Watson IoT Division, IBM

►Matthieu van Bilsen – Director, Industrial Sector Europe, IBM


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