The Service Cloud in Action – Smarter Data, Happier Citizens



After giving its case workers access to a service cloud suite of solutions, Alameda County Social Services provided better services to its citizens. See more at

To improve efficiency, reduce fraud and enhance the experience of its customers, Alameda Country Social Services Agency enabled its case workers to utilize a suite of tools powered through a service cloud. The availability of smarter data allowed managers and case workers a deep, real-time understanding of case and program status, enabling them to find the best assistance programs for each situation they encountered.

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One Reply to “The Service Cloud in Action – Smarter Data, Happier Citizens”

  1. Financial system.Central bank of Planet Earth.
    The newest electronic central bank of the planet Earth with wireless data transaction with any point on Earth at a frequency of communications 27 gigahertz , 28 ghz since 2012.

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