Resolving error message This database cannot be opened because a consistency check is needed

IBM Lotus Notes is an e-mail application that provides you with an option to perform mail operations, such as e-mailing, calendaring, scheduling, programming, and others. Lotus Notes uses Domino server and employs protocols like POP3 and SMTP. A local replica named as NSF file is created in Domino server, which permits you to access the Lotus Notes database, even in offline mode. Domino server also make use of consistency check for checking its consistency. Many times it happens that while running consistency check, corruption occurs in Lotus Notes database. However this problem can be overcomed using a suitable Lotus Notes Recovery tool which can Repair Lotus Notes database with great efficiency.

Consider an error message that appears on the screen when you try to open a Notes database. Your effort to access or manage database fails, and Notes database remains unopened. The error message appears as below:

“This database cannot be opened because a consistency check is needed.”

The error message clearly indicates that you cannot open database because a consistency check is needed. As long as a consistency check is not done, there is no chance for you to access the NSF file.


Above error depicts on the screen when Lotus Notes database gets corrupt and needs a consistency check after restarting a server in post-crash situation. Consistency check needs some amount of time for its completion. And at this stage, you cannot access database. Data of the database remains unapproachable.  


To solve this problem you need to do follow the below mentioned steps:

(1) Wait till the consistency check completes.

(2) If the problem remains as it is, and the database cannot be opened, then follow the below steps:

(2.1) If the error occurs on a local copy of database, then make a new local copy.

(2.2) If the error occurs on a server copy of the database, then ask the DB admin for problems related to server.

However if above steps cannot solve the problem, then perform Lotus Notes Repair with the help of a third party Lotus Notes Recovery Tool. A lot of tools are available in the market. Simply do a search on the Internet. Select a tool by viewing its features. Stellar Phoenix Lotus Notes Recovery v2.0 is one such software which can repair and recover all the mail components, such as e-mails, calendar entries, attachments, contacts etc present inside the NSF File.

Stellar Phoenix Lotus Notes Recovery v2.0 is a highly powerful Lotus Notes Recovery software that completely wipes off the corruption from the Lotus Notes NSF file The tool provides an option to restore data in a new NSF file that is saved on any disk and can be detected by a host operating system. The software supports IBM Lotus Notes 6.x and 7.x. and is compatible with Windows XP, 2000, 2003, Vista, 7, and NT4(SP6).

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