Gail Kelly on a New Way of Working

Gail Kelly, Managing Director and Chief Executive Officer, Westpac Banking Corporation discusses the three principles of Westpac’s service experience at the 2014 IBM THINK Forum. Learn more at

One thought on “Gail Kelly on a New Way of Working

  1. You don't empower people by encouraging them to borrow themselves into debt for a pile of bricks that will trap you for the greatest period of your life

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