Citizens Get Better Services via Mobile, Cloud and Social Tools



Spot a pothole on street? Take a picture and send it to City Hall. That’s just one way that innovative cities are embracing mobile and cloud computing along with social media tools to deliver better services to their citizens. The trend is catching on, particularly in small- and medium-sized cities like Dubuque, Iowa, which is using analytics and smart meters to reduce water usage.

3 Replies to “Citizens Get Better Services via Mobile, Cloud and Social Tools”

  1. Neat, I'm surprised this tech isn't being implemented in cities all across the USA. I like the concept of citizens taking an active role in policy decisions, and discussing it publicly.

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