The group on enhanced security and transparency. NAFA PHOTO

Current technologies can help fleet managers fight fraud and theft.

One of the hot topics discussed at this year’s I&E was technology and how it can help fleets manage their assets better. The panel discussion, titled “Increased Security and Transparency in a Connected Strategy”, explored how fleets can leverage technology to reduce fraud.

Panelists Jason Reeder, Vice President of Operations, Reeder Distributors; Colin Sutherland, Executive Vice President, Geotab; Femi Odunuga, Digital Future Lead, MasterCard, and Travis Lachinski, Vice President of Fleet Management and Aerospace Products, U.S. Bank, spoke about some of the advanced solutions available today for fleet managers.

For example, fleets can reduce fraud and driver abuse by combining fuel card payment information with vehicle telematics. Data from both sources will tell the fleet manager which vehicles have refueled, when and where.

In addition, card issuers may offer advanced authorization capabilities, such as authorizing transactions at the pump or at a gas station only when GPS data determines that the vehicle associated with that card is indeed present. in this station. Additionally, with GPS data, fleet managers can ensure that transactions have taken place at certain times in specific locations reported by traders.

The panel reflected on the evolution of the use of telematics over the years. Ten years ago, telematics was used to better manage an employee’s time. The focus later shifted to safety – making sure employees were safe behind the wheel, getting home safely at the end of the day, using their seat belts, that they were not driving aggressively, etc. Today, it is also increasingly used to reduce theft and fraud.

Pilot project

Ideas on the synergistic benefits of combining telematics with fuel card data came from a pilot project the panelists worked on together. Mr. Reeder pointed out that data alone is not enough to help fleet managers fight fraud and theft.

“I think there is too much technology providing a ton of data,” explained Mr. Reeder. “But no one does anything with the data because it takes them so much time, effort and energy to make a living that they just don’t do it. And that’s what this [projet pilote] produced for our team. It was very powerful. “

The future of telematics

With the arrival of more electric vehicles on the market, Colin Sutherland of Geotab explained that “very soon almost all of the fleet members will not only be making fuel transactions, but they will also be buying fuel. electricity at the pump ”.

Sutherland added that this migration to electric vehicles is going to happen faster than most of us realize. “I know it’s coming from OEMs, and you’re going to have so many electric and hybrid options to deal with in the next two years, by 2023, that it’s going to be at the forefront in your world,” he said. declared.

When that future arrives, fraud and theft will no longer be measured in gallons or liters, but in kilowatts. Hopefully, with the right technologies in place, and with the right service providers by their side, the fleet professionals of tomorrow will be ready to meet these new challenges when they come.