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Benchmark Awards 2019 Finalist: FWO anonymous report in a foreign language

The Fair Labor Ombudsman, in his capacity to combat the exploitation of vulnerable workers, explores all the possibilities open to them to inform workers of their rights and to allow them to denounce the bad relations of their employers. In… Continue Reading →

Benchmark Awards 2019 Finalist: Eric Jiang, Monash University

Eric Jiang, an undergraduate student at Monash University, has appealed to university staff by successfully designing and deploying an automated online tool that simplifies the student course planning experience. . The myPlan project started in October 2016 as an open… Continue Reading →

Finalist of the 2019 Benchmark Awards: Airservices cloud migration allows a fast landing

Nothing beats a tight deadline to center the minds, but Chris Seller, CIO of Airservices Australia, has no regrets to have transferred all the computer park of the agency in one of the new secured commercial clouds Canberra's "Protected" quality…. Continue Reading →

Finalist of the 2019 Reference Awards: The National Blood Authority deploys BloodNet5

The National Blood Authority, which coordinates the management and distribution of Australia's blood supply, has revamped the BloodNet platform on which its rescue work is based. The modernization of BloodNet4 began in late 2016 with the goal of reducing the… Continue Reading →

Benchmark Awards Finalist 2019: Canberra Uni reorganizes student CRM

Credit: University of Canberra The University of Canberra has continued its efforts to provide streamlined digital tools to its students and staff, replacing 12 systems and automating more than 200 workflows, as a result of the redesign of its management… Continue Reading →

Benchmark Awards Finalist 2019: Real-time feedback app Boost Juice

Boost Juice has turned its popular app into an instant feedback tool for customers, providing the channel, its franchisers and support staff with highly detailed information on customer performance and experience. The shopping center mall used mystery shoppers to check… Continue Reading →

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