As many businesses rush into the public cloud, the IT department continues to adapt to the complexities created by these environments. The cost problem, the security and the growing skills gap seem to be consuming today's agenda, but is there a more fundamental problem at play here?
According to an industry analyst, the answer is yes. A cultural solution to the adoption of the cloud could be the key to greater success.
In a recent podcast, Dana Gardner, Senior Analyst at Interarbor Solutions, discusses this topic with Edwin Yuen, Senior Analyst for Cloud Services and Orchestration, Data Protection, and DevOps at Enterprise Strategy Group (ESG).[i]. Several interesting information from the interview caught my eye.
It's not technology that slows you down; it's the culture
Gardner begins by questioning why businesses are not ready for the adoption of the public cloud. Yuen explained that one of the reasons is that the role of IT in this new cloud world is not well defined.
"We're seeing a lot of enterprise end users and other people who are basically doing parallel computing – computer science. This actually increases the friction between IT and business, "says Yuen. "It also encourages people to use the public cloud before they are ready, before an appropriate assessment takes place – which can potentially derail things."
Yuen went on to say that business sectors or other groups were not working with basic computing while they were deploying in the public cloud; therefore, they do not enjoy all the possible benefits. "You want to maximize capacity and minimize inconvenience and costs. Planning is absolutely essential for that – and that involves basic computing, "says Yuen. For the best results, you need to involve the key players in the organization. For example, the organization's procurement experts should be consulted to ensure the best value for money.
Budgeting is also important. "Companies realize very quickly that they do not have variable budgets," says Yuen. "They need to think about how they use the cloud and the cost of consumption for a whole year. You can not be satisfied with your work and realize that your budget is exceeded when you arrive in the second half of the year. "
The beauty of a model as a service lies in the fact that you only pay for what you use. The risk is that you have a virtually unlimited capacity to spend money. Do not forget that even though the capacity seems unlimited, the budgets are not. IT is best placed to provide advice in this area. It collaborates with end users and purchases to ensure the organization does not exceed its expenses in the cloud.
Bridging the cultural gap: a new level of communication
Yuen also stressed the importance of communication within the company. "The traditional roles within an organization have been monolithic. End users were consumers, the central computer was a provider and finances were managed by acquisitions and administration. Now, everyone has to work together and have a much more holistic plan. It requires a new level of communication and more mutual concessions. "
According to Yuen, to improve cloud adoption, the key is to open lines of communication, reduce gaps, and reach new levels of understanding. "It's the digital transformation we're seeing at every level. IT needs to be more flexible, listen to the needs of end-users and be willing to provide agile services. In exchange, end users turn first to the computer. "
Prior to the public cloud, IT users did not have to worry about cost or security issues because the IT department took care of everything. When a company goes to the cloud without involving the IT department, it often does not find out what the IT department was doing for it until everything went well. Conversely, when they support cloud environments, the IT department needs to allow users to deploy applications quickly and easily, while putting in place guardrails. Successful cloud deployment involves working with a full team of experts from across the organization before moving to a cloud operating model.
An opposite state of mind
Yuen also conjures up something that he calls an opposite state of mind. Traditionally, companies have maintained and optimized a specific infrastructure to have a positive impact on an application. "We are now managing applications to deliver the right experience and we do not care about the location of the systems. This infrastructure could be in the public cloud, with several providers; it can be a private cloud or a traditional system and large mainframe systems. They simply need to be configured properly to deliver the best performance and the best performance that the business needs.
While companies are adopting this state of mind opposite, Yuen believes that it will be essential to effectively monitor all environments, with tools for automation and orchestration. In addition, companies need automatic learning or artificial intelligence. "Once we form the models, they can self-learn, self-heal and self-exploit. This will alleviate a lot of work. "
Having the right tools, such as HPE consulting services, can help you identify the best place to run applications. In addition, HPE OneSphere, a multi-cloud management platform as a service, enables organizations to better control the complexity of hybrid clouds.
Let HPE help you simplify your hybrid cloud experience with modern technologies and software-defined solutions, such as composable infrastructure, hyperconvergence, infrastructure management, and multi-cloud management. . Cloud Technology Partners (CTPs), an HPE company, will work with your IT team to enhance learning, address cloud challenges and accelerate your digital transformation. To listen to the full podcast, click here.
[i]Podcast registered on November 15, 2018. Recently, Yuen became Senior Product Marketing Manager at Amazon Web Services.
About Gary Thome
Gary Thome is Vice President and Chief Technology Officer for the Cloud and Software Development Group at Hewlett Packard Enterprise (HPE). He is responsible for the technical and architectural orientations of Converged Data Center products and technologies.
To read more of Gary's articles, check out the HPE Shifting to Software-Defined blog.