NHS England Director of Digital Services goes digital and gives up health care for GP app biz


The NHS England Digital Officer reportedly told his staff that he was leaving the organization just days after the government launched its long-term technology-based plan.

annoyed doctor tired at the computer

NHS England claims that it will be fully digital within ten years


Juliet Bauer will join Livi, a general video company specializing in NHS and private video, where she will be responsible for partnerships with the NHS and health systems in other countries.

His departure was reported for the first time by the Health Service Journal, citing an internal memo from Bauer and Matthew Swindells, Deputy Director General of NHS England.

Bauer would leave with immediate effect and Tara Donnelly, Executive Director of the Health Innovation Network, would be the acting replacement as of February 4.

Bauer was the first digital leader of the NHS England and oversaw work on the NHS 111 online service, the NHS's library of applications and digital services designed to help patients manage their own health care and care .

She also worked on the NHS app, which was the subject of private beta testing last year and is now being rolled out gradually in England.

Bauer has expressed support for companies such as the one she will join in April, claiming in a December blog post that the NHS needs to rethink its approach to healthcare and work more with the industry. .


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"We need to move away from the paternalistic culture led by clinicians to adopt a targeted combination of partnership approaches and encourage personal responsibility for health, where appropriate," she wrote to the University. time.

The government launched the long-term NHS plan earlier this week. The main goal of this plan is to move health services to the modern era, promising that all secondary health care providers will be digitized by 2024 and offer patients a top digital priority. care of here 2023-24.

Livi – known as Kry in Sweden, where it was launched – is just one of the many consumer applications that are emerging. It offers people a free NHS service if it is available in this area or, of course, private appointments it's not.

Bauer said in a statement that he was "thrilled to join Livi at such an exciting time for digital health".

"Technology has the power to revolutionize clinical care and the patient experience," she added. "I look forward to helping LIVI extend its outstanding services to realize the NHS's long-term plan and support its growth globally."

NHS England did not immediately respond to a request for comment. ®